Privacy Policy

Effective Date: 1st September 2025

Vybraa ("Vybraa," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services, including our mobile application, website, and related platforms (together, the "Services"). By using Vybraa, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following categories of information when you use Vybraa:

1.1 Information You Provide Directly

  • Account Information: Name, email address, phone number, date of birth, username, password.
  • Profile Details: Profile photo, biography, artist or fan status, preferences, interests.
  • Payment Information: Credit/debit card details, bank account, wallet info (processed securely by third-party payment providers; we do not store full card details).
  • Content: Messages, voice/video requests, uploads, interactions with artists/fans, feedback, and support inquiries.

1.2 Information We Collect Automatically

  • Device Information: IP address, device type, operating system, browser type, unique device identifiers.
  • Usage Data: Pages viewed, features used, in-app activity, time spent, links clicked.
  • Location Data: Approximate location derived from IP or with your consent, precise geolocation.
  • Cookies & Tracking Technologies: Session identifiers, analytics data, tracking pixels.

1.3 Information From Third Parties

  • Social Media & Integrations: If you link social accounts (e.g., Instagram, TikTok, X), we may receive information from those platforms.
  • Partners & Vendors: Data from payment processors, analytics providers, marketing partners.

2. How We Use Your Information

We use your data to:

  1. Provide and improve our Services.
  2. Facilitate artist–fan interactions and transactions.
  3. Process payments and fulfill purchase requests.
  4. Personalize recommendations, feed, and ads.
  5. Communicate with you (updates, security alerts, promotions).
  6. Monitor and prevent fraud, abuse, or violations of our Terms.
  7. Comply with legal obligations and regulatory requirements.

3. How We Share Your Information

We do not sell your personal data. However, we may share information in the following ways:

  • Service Providers: Payment processors, cloud hosting, analytics, customer support.
  • Artists & Fans: Limited profile details necessary to complete interactions.
  • Business Transfers: In case of merger, acquisition, or sale of assets.
  • Legal & Compliance: To comply with laws, regulations, government requests, or enforce our Terms.
  • With Your Consent: If you explicitly authorize sharing.

4. Data Security

We use encryption, secure servers, firewalls, and regular audits to protect your data. However, no system is 100% secure. Users are responsible for safeguarding their login credentials.

5. Data Retention

We retain your data for as long as your account is active or as required by law. You may request deletion of your account and data, subject to certain legal or operational requirements.

6. Your Rights

Depending on your jurisdiction (GDPR, CCPA, NDPR, etc.), you may have rights to:

  • Access your personal data.
  • Correct inaccurate or incomplete data.
  • Request deletion ("right to be forgotten").
  • Restrict or object to processing.
  • Data portability (download your data).
  • Opt-out of marketing communications.

Requests can be made at: vybraa01@gmail.com.

7. Children's Privacy

Vybraa is not intended for children under 18 (or the minimum legal age in your country). We do not knowingly collect data from minors. If we learn that we have, we will delete it.

8. International Data Transfers

Your data may be transferred and stored outside your country of residence, including in countries that may not have the same data protection laws. We ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place.

9. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, improve performance, and deliver targeted ads. You can manage cookie preferences through your browser settings.

10. Third-Party Links

Our Services may contain links to third-party websites or apps. We are not responsible for the privacy practices of those sites.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with a new effective date. Continued use of Vybraa constitutes acceptance of the updated policy.

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